Commitment to Our Customers

We want your experience with us to be as seamless and happy as possible. We send first proofs of wedding stationery within 3 business days, and personal stationery and stamps in 1-2 business days. After you receive them email us with any revisions and we will send the revised proofs in less than 24 business hours. Here is a breakdown of how fast your turnaround can be:
When Will I Get My Stationery?

If you have any questions or issues whatsoever please contact us immediately at We are committed to providing you with excellent customer service as well as beautiful design.

Printable Press is fully committed to providing you with beautiful stationery designs that are easy to use. You may request revisions to your first and second PDF or “proof” free of charge, such as corrections to typographical errors, type sizes or adjustment of color. Please note that this does not include changes to our overall design, including art placement or typeface, unless you have previously requested specific customizations. Once we have your approval, your designs will be formatted for your printing method and will thereafter be considered as final.
If there are any errors discovered in the final formatted PDF that were caused by Printable Press we will of course give you another PDF free of charge, or for printed cards we will have them reprinted and shipped as soon as possible. If errors caused by user input are only discovered after formatting, then you can easily order reprints of your stationery here without any additional design fee:
If you decide for any reason that you do not want your stationery, you can cancel your order within two days for a full refund. If you decide to cancel your order after receiving your first proof we will issue a refund, minus a $40 design-work fee. But after you’ve approved your final proofs we cannot offer a refund, as your cards will already be in process.


We here at Printable Press take your rights very seriously! We will never ever sell your information and we promise our cart checkout is secure. Please read the following to learn more about our privacy policy, how it protects you, and the choices you have.

Use of Information
We use your personal information only for the following general purposes: to fulfill your requests for services, improve our services, and to contact you. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used only to bill you for products and services and is not stored.

Information Sharing and Disclosure
Printable Press will not rent, sell, or share personal information about you with other people or nonaffiliated companies. The only possible exceptions fall under the following circumstances:
We receive written instructions by you to share information with partner vendors such as printing companies, paper distributors or other websites.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Printable Press Terms of Use, or as otherwise required by law.
We transfer information about you if Printable Press is acquired by, reorganized or merged with another company. In such an event, you will have the opportunity to ask not to receive promotional information following any such change of control.

Confidentiality and Security
We use a secure server (SSL) to encrypt all of your personal information to protect the security and confidentiality of the personal information, so you can rest assured that you are protected.

Access to Your Account Information and Preferences
You may edit your Printable Press member account information, including your marketing preferences, at any time. You can opt in or out of receiving future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive. The only possible exception is sending administrative messages that refer to any changes in our policies that we believe might be important to you.

Third Party Sites
Our Website may contain links to other websites for news and other information which we think might be helpful to you. But our Privacy Policy only applies to the Printable Press website, and we are not responsible for the privacy practices or the content of other websites. You should always check the privacy policies of those sites before providing your personal information to them.

Our goal is to provide you with designs that meet your expectations and desires. But if you are not satisfied with our services for any reason within our control, please do not hesitate to contact us.